Sales and Related Workers, All Other
AI replacement rate
60%This role is currently tracked with 3 timeline items plus a profile-based replacement estimate.
AI is significantly impacting sales support roles by automating analytical, preparatory, and information retrieval tasks, moving beyond basic data entry. Recent advancements demonstrate AI's capability to streamline complex sales operations, from pipeline briefs to deal diagnoses.
Replacement trend
Aggregated from periodic refresh snapshots- 2026-04-2034%
Why this role is rated this way
Structural baseOpenAI's Codex can now automate pipeline briefs, meeting prep, forecast reviews, account plans, and stalled-deal diagnoses, significantly reducing manual effort in sales support and analytical functions.
Major AI developers are releasing dedicated tools and plug-ins for sales, embedding AI into core sales workflows and enabling automation of various white-collar tasks within the sales domain.
Tools like Otter.ai are integrating with key sales platforms like Salesforce, allowing AI to query and synthesize information across multiple enterprise tools, improving efficiency in research and customer context gathering.
Timeline
Relevant news and cases, newest firstOpenAI has introduced new Codex plug-ins tailored for specific white-collar roles, including sales, enhancing capabilities for tasks within these occupations.
Open originalOpenAI showcases how its Codex tool can be utilized by sales teams to streamline critical tasks such as creating pipeline briefs, preparing for meetings, conducting forecast reviews, developing account plans, and analyzing stalled deals.
Open originalOtter.ai launches a new feature enabling users to search and query data across their enterprise tools, including Gmail, Google Drive, Notion, Jira, and Salesforce, with upcoming integrations for Microsoft Outlook, Teams, SharePoint, and Slack.
Open original